Privacy Policy

Last updated: 2026-07-25

This policy explains what we collect, why we collect it, and how you can control it.

1. What we collect

We collect only what the service needs to work.

  • Account: email, display name, plus the optional company and phone you provide
  • Authentication: login passwords are stored as one-way hashes we cannot reverse; Google sign-in stores only the account identifier and email Google returns
  • Transactions: recharges, traffic package orders and balance history
  • Usage: traffic consumption and request counts reported by business nodes
  • Risk control: registration IP, used only to detect bulk-registration abuse

2. How we use it

To provision and run the service, bill and reconcile accounts, detect and block abuse, and help investigate issues when you open a ticket.

We only email you about balance, billing or product topics when the matching preference is on, and every marketing email carries a one-click unsubscribe link.

3. What we don't do

  • We do not sell your personal information
  • We do not log the destinations or content you access through the proxy — metering stops at byte counts and request counts
  • We do not share data with third parties except where the law requires it

4. Storage and security

Data is stored on servers in mainland China. Login passwords are stored with one-way bcrypt hashing; proxy access passwords are rotatable connection credentials, visible and resettable only by you in the console.

After account closure, transaction and accounting records are retained for the period the law requires; other personally identifiable data is deleted or anonymized.

5. Cookies

We use strictly necessary cookies for your login session and language preference. We do not use them for cross-site advertising.

6. Your rights

You can view and change your profile, notification preferences and access credentials in the console. To export or delete your data, contact us by ticket or email.

Contact

Privacy questions: [email protected].